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Bill Pay & Financial Assistance

Do you need additional financial support or assistance during the COVID-19 Outbreak?

SSM Health is committed to your well-being. If you have been affected by recent loss of income or benefits due to the COVID-19 pandemic, please contact us for support.

We offer a variety of easy and convenient ways to pay your SSM Health bill, including through MyChart, online or over the phone.

Login to MyChart

Log in to MyChart and select the 'Billing' tab to access your statements.

Login to MyChart

Pay Online

Pay your bill with a secure, online transaction.

Make a Payment

Pay by Phone

Call our customer service department to make a payment over the phone.

Pay Now

Prompt-Pay Discount

If you pay your SSM Health hospital bill in full, within 30 days from the first statement date, you can receive a 10% discount off your balance.*

*Please note: Due to current legislation, this discount is not available in Wisconsin.

Additional Resources


Coordination of benefits is the process by which insurance companies decide who is responsible for covering the cost of your care in this situation. SSM Health has gathered helpful information on coordination of benefits to help patients navigate this potentially confusing area of health insurance coverage.

All communications concerning disputed debts, including any form of payment tendered as full satisfaction of the debt, must be sent to the following address:

Disputed Billing
P.O. Box 41997
St. Louis, MO 63141

Payments tendered as full satisfaction of a debt that are not sent to this location, will not satisfy the total outstanding debt. If you have any questions, please contact customer service at 855-989-6789.

If you are not prepared to pay your bill at this time, learn about additional payment options available to you.

Contact us to request a price estimate, so you can make more informed decisions about your care.

Review a sample billing statement to help you better understand the information it contains.

Understanding Your Physician Bill
Understanding Your Hospital Bill

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